Each action item drops into the intake, routes to whoever owns it, and waits there. The age badge and color show how long it has sat with that person. Press play and watch where the queue backs up.
Apr 9, 2026speed
under 2 days2-4 days5-8 daysover 8 daysopen / blockedparked (non-critical)resolved
Action Item Intake raised by date, routes to owner